This Privacy Policy explains how PinnTech Ltd (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit or shop on our website pinntech.co.uk.
1. What We Collect
We collect personal data when you:
Register or place an order
Subscribe to our newsletter
Contact us via email or live chat
Browse our website (through cookies and analytics)
This may include your:
Name, address, and contact details
Email address and IP address
Payment and billing information
Order history and preferences
Cookie identifiers and browsing activity
2. How We Use Your Data
Your information is used to:
Process and fulfill orders
Provide customer support
Send updates about your purchase or service
Improve site functionality and user experience
Show personalised offers via platforms like Google and Facebook
Comply with legal or regulatory obligations
3. Marketing & Advertising
We use Google Ads, Meta (Facebook) Ads, and related services to show relevant ads based on your activity. This includes:
Remarketing ads on other websites
Interest-based audience targeting
Conversion tracking
You can manage your ad preferences directly via Google or Facebook settings or opt-out at Your Online Choices.
We do not sell or rent your data to third parties.
4. Cookies & Tracking
Our site uses cookies to:
Remember your login and cart
Track analytics (via Google Analytics)
Deliver targeted ads
You can accept or decline cookies in your browser settings. Blocking cookies may limit your shopping experience.
5. Third-Party Services
We share limited data with trusted services to help us operate our business. These include:
Payment gateways (e.g., PayPal, Stripe)
Delivery couriers
Email marketing tools
Analytics providers
All partners are GDPR-compliant and required to handle your data securely.
6. Data Retention
We retain your data only for as long as needed for:
Fulfilling orders
Customer support
Legal, tax, or accounting obligations
You may request deletion of your data by contacting us.
