Privacy & Cookies

Privacy Policy

Effective Date: 16 June 2025

This Privacy Policy explains how PinnTech Ltd (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit or shop on our website pinntech.co.uk.

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1. What We Collect

We collect personal data when you:

• Register or place an order

• Subscribe to our newsletter

• Contact us via email or live chat

• Browse our website (through cookies and analytics)

This may include your:

• Name, address, and contact details

• Email address and IP address

• Payment and billing information

• Order history and preferences

• Cookie identifiers and browsing activity

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2. How We Use Your Data

Your information is used to:

• Process and fulfill orders

• Provide customer support

• Send updates about your purchase or service

• Improve site functionality and user experience

• Show personalised offers via platforms like Google and Facebook

• Comply with legal or regulatory obligations

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3. Marketing & Advertising

We use Google Ads, Meta (Facebook) Ads, and related services to show relevant ads based on your activity. This includes:

• Remarketing ads on other websites

• Interest-based audience targeting

• Conversion tracking

You can manage your ad preferences directly via Google or Facebook settings or opt-out at Your Online Choices.

We do not sell or rent your data to third parties.

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4. Cookies & Tracking

Our site uses cookies to:

• Remember your login and cart

• Track analytics (via Google Analytics)

• Deliver targeted ads

You can accept or decline cookies in your browser settings. Blocking cookies may limit your shopping experience.

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5. Third-Party Services

We share limited data with trusted services to help us operate our business. These include:

• Payment gateways (e.g., PayPal, Stripe)

• Delivery couriers

• Email marketing tools

• Analytics providers

All partners are GDPR-compliant and required to handle your data securely.

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6. Data Retention

We retain your data only for as long as needed for:

• Fulfilling orders

• Customer support

• Legal, tax, or accounting obligations

You may request deletion of your data by contacting us.

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7. Your Rights (GDPR)

You have the right to:

• Access your personal data

• Correct inaccuracies

• Request deletion (“right to be forgotten”)

• Object to or restrict processing

• Withdraw consent at any time

To exercise your rights, email us at info@pinntech.co.uk.

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8. Data Security

Our platform uses industry-standard encryption (SSL), secure hosting, and regular security updates. We never store payment details on our servers.

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9. Children’s Privacy

We do not knowingly collect personal data from anyone under 16 years of age.

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10. Changes to This Policy

We may update this Privacy Policy as needed. The latest version will always be available on our website.

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11. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is used, please contact:

info@pinntech.co.uk
G Technology Ltd, 58 Peregrine Road, Hainault, Ilford, Essex, IG6 3SZ

COOKIE name	COOKIE Description
CART	The association with your shopping cart.
CATEGORY_INFO	Stores the category info on the page, that allows to display pages more quickly.
COMPARE	The items that you have in the Compare Products list.
CURRENCY	Your preferred currency
CUSTOMER	An encrypted version of your customer id with the store.
CUSTOMER_AUTH	An indicator if you are currently logged into the store.
CUSTOMER_INFO	An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS	Stores the Customer Segment ID
EXTERNAL_NO_CACHE	A flag, which indicates whether caching is disabled or not.
FRONTEND	You sesssion ID on the server.
GUEST-VIEW	Allows guests to edit their orders.
LAST_CATEGORY	The last category you visited.
LAST_PRODUCT	The most recent product you have viewed.
NEWMESSAGE	Indicates whether a new message has been received.
NO_CACHE	Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART	A link to information about your cart and viewing history if you have asked the site.
POLL	The ID of any polls you have recently voted in.
POLLN	Information on what polls you have voted on.
RECENTLYCOMPARED	The items that you have recently compared.
STF	Information on products you have emailed to friends.
STORE	The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE	Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS	The products that you have recently viewed.
WISHLIST	An encrypted list of products added to your Wishlist.
WISHLIST_CNT	The number of items in your Wishlist.